HOME CARE OFFERED BY MORTISE GROUP OF COMPANIES:

Our Homecare services include dedicated streamline communication with our Homecare experts. This department is in constant review everyday to assess if Mortise homeowners are in need of any warranty care. Each new homeowner is provided with a state of the art "New Homeowners Manual" which details full comprehensive information on their new home, new appliances, technology and a list of every company/tradesman essential to the construction of their home. 

Warranty

Coverage is as-per the 2-5-10 Warranty under the homeowner protection act

Mortise Group of Companies

First 12 months:

Coverage for defects in materials and labour.


First 15 months:

Coverage for defects in materials and labour in the common property of a multi-unit building.


First 24 months:

Coverage for defects in materials and labour supplied for the electrical, plumbing, heating, ventilation and air-conditioning delivery and distribution systems. In addition, coverage for any defect in materials and labour supplied for the exterior cladding, caulking, windows and doors that may lead to detachment or material damage to the new home.

The building envelope is the physical barrier between the exterior & interior environments

Building Envelope is covered for up to five years for defects a new home.

This including a defect which permits unintended water penetration such that it causes, or is likely to cause, material damage to the new home.  

Coverage for structural defects for up to 10 years for:


- Defects in materials and labour that results in the failure of a load-bearing part of the new home.


-A defect that causes structural damage that materially and adversely affects the use of the new home for residential occupancy.

Homecare Service Request Form

Homecare Service Request Form